Comment Hell with Intense Debate

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For the last month, Intense Debate has been behaving extremely badly. It’s been hiding comments from everyone, on seemingly random rates and times. Basically, at various occassions, replies to particular threads would disappear. Sometimes it would be just one or two replies, at others it would be the whole thread past the first reply.

And while this started out mild, as the month passed, it has grown progressively more intense, to the point where now there’s always at least some replies missing, and at worse, hundreds of them. This is even more annoying since those comments still exist in the system (ie, I can see them in the dashboard) but appear sporadically. So in one refresh I will see 90/100, and the next refresh I will see only 15.

Unfortunately, the developers have really dropped the ball on this. Even though this seemed from the start as a quite important problem, and even though this was reported early on, there was initially no response, then there was some non-functioning workarounds, and finally the problem was acknowledged just last week after me and other started screaming bloody murder. Incidentally, it was at this point where this was becoming unbrearable which I assume meant some of their big name clients started complaining as well.

So now, this is creating a comment hell situation for me, especially for the long discussions I’ve opened with Lockeanists and the like. Not only do many people get confused about their disappearing replies, but they also get the impression that I’m secretly deleting comments. And this just too much.

So for now, I’m going to stop replying to comments until this fucking issue is resolved. This is not say that I will leave your replies unanswered, but that I will only start a conversation, when a conversation can be maintained. Of course, this assumes that IDC will get their act together and fix this annoying bug ASAP. If this does not happen, I may have to do the unthinkable and remove it altogether in order to be able to discuss again.

Needless to say, this whole situation is seriously pissing me off, especially since I’ve been a devout proponent of IDC for a while now.

I’ll be updating this post with the status of this comment hell in the future.

UPDATE1: It seems that the IDC folks have finally located the code causing this and have produced a fix to stop this from happening in the future. Now all that’s left is fixing the problem as it already exists and they plan to push an update for this once they know the fix worked.

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