This is why I love GNU/Linux

(7:16:50 PM) Viola: I have installed an update and now my firefox does not work anymore
(7:17:04 PM) Viola: chchchchilfä!
(7:17:07 PM) db0: what happens?
(7:17:13 PM) Viola: dead
(7:17:18 PM) Viola: It doesn’t talk to me
(7:17:38 PM) Viola: I can’t start it anymore
(7:17:55 PM) db0: ok, open a terminal and try the following
(7:18:02 PM) db0: sudo killall firefox
(7:18:21 PM) Viola: ok
(7:18:27 PM) Viola: un jetz?
(7:18:30 PM) db0: done?
(7:18:32 PM) Viola: jepp
(7:18:37 PM) db0: OK, try to open it again
(7:18:58 PM) Viola: aaaaaaah
(7:19:02 PM) Viola: schibby
(7:19:03 PM) Viola: danke
(7:19:06 PM) db0: ;)
(7:19:23 PM) db0: I love GNU/Linux :)
(7:19:31 PM) Viola: ich auch!

In windows I’d still be explaining how to open the task manager :)